Dusk
Start with the need.
In this example, the household needs light and a charged phone after dark. Start with those uses, then work back to the offer.
A question we can research
Which customer needs should shape the product?
From first light to after dark
Find the customers, payment terms and service costs
that shape your next energy decision.
Before you install or expand
We research the questions that turn a promising energy product into a clear business decision.
An illustrative household
One household, one evening. Five decisions behind a pay-as-you-go service.
What you get backSwipe through the evening, or choose a moment.
Dusk
In this example, the household needs light and a charged phone after dark. Start with those uses, then work back to the offer.
A question we can research
Which customer needs should shape the product?
Payment received
The payment arrives and this system switches on. The deposit, payment schedule and total price all matter to the offer.
A question we can research
What payment terms fit the customer’s cash flow?
Payment missed
This example assumes a plan that pauses power after a missed payment. A different contract could change what happens next.
A question we can research
Who needs the power, who pays, and what happens if a payment is missed?
Service
The payment resumes. Keeping the service working also means repairs, replacements and someone to call.
A question we can research
Which customers could support the installation and ongoing service?
Connection
Before expanding, identify the permissions, network terms and local requirements for the exact project.
A question we can research
What would we need before launching in this market?
What you get back
Customer segments and the needs your product could serve.
Prices, payment terms and alternatives your customers already have.
Installation, ongoing service and the requirements to enter your chosen market.
Free research for your next decision
A new customer segment, payment plan or market.
Tell us what you’re deciding. We’ll help define the research.